“Neighbors and Friends Company Limited.” (“Company”, “we”, “us”, or “our”) recognizes the importance of protecting your personal data. This Privacy Policy sets out how we collect, use, disclose and manage (collectively referred to as “process” or “processing”) your personal data, whether the collection is taking place via our websites, applications, any other online platforms, or offline in-person.

This Policy applies to users who access to website/application, customers, any visitors of our offices, and guests of our events (collectively referred to as “you”, “Data Subject”).

Overview of the Privacy Policy

This Privacy Policy contains the following issues:

• • • Type of personal data
    • Sources of collecting your personal data
    • How we collect your personal data
    • Purpose of collection / use / disclosure of your personal data
    • Whom we share and disclose your personal data with
    • Retention and retention period of personal data
    • Your privacy rights and how you can exercise them
    • How we protect your personal data
    • Marketing activities and marketing promotions
    • Privacy policy of other websites
    • Changes to this policy
    • How to contact us   

Type of personal data

Personal data is divided into 2 categories as follows.

“Personal Data” means any information related to a person, which enables the identification of such person, whether directly or indirectly but not including the data of the deceased persons or anonymized data such as name, address, e-mail address, Identification Number.

 “Sensitive Personal Data” means personal data that requires special protection when collecting, using, or disclosing this type of personal information such as race, ethnicity, and political opinions. cult religion or philosophy sexual behavior Criminal records, health information, disability, trade union information Genetic information, biological information.

Sources of collect your Personal Data

As we operate many types of businesses, including advertising media services and/or businesses related to advertising. By the nature of our business management, many of our activities necessary to collect the personal data that we may receive your personal information from the following channels:

Directly from the data owner via channels are the following:

• • • You register with us by creating an account on our website or application.
    • You make a query with us relating to your interested property/ project.
    • You make an appointment with us to visit the project site.
    • You provide information to us when you visit the project site.
    • You participate in our marketing activity through an electronic platform, social media, or an offline platform.

From Third-Party that collects, uses, or discloses your personal data as instructed by us or on our behalf. Your personal data will not be used other than for the purposes for which we instructor require such a third party to do. We require such a third party to protect the confidentiality of your personal data and to have measures to protect your personal data as required by the Thai personal data protection law.

From cookies when you visit our website. This data helps us provide you with better, faster, safer services and for your own privacy when you use the service and/ or enter the platform.

How we collect your personal data

We collect your personal data as necessary to provide the service to you and to correspond to your queries as well as to carry on our business in a way that you would normally anticipate

Contact Data Includes name-surname, address, email, telephone number, interested properties or project, budget range, and reasons to purchase.

Technical Data includes internet protocol (IP) address, browser type and version, time zone setting and location, operating system and platform, and other technology on the devices you use to access this website.

Usage Data includes information about your use of our service through and from our website, websites that you view, elements you viewed or words you searched for on platforms, date and time of visit, and interaction information such as clicks on items in a website.

Communication Data Includes email, notes of the conversation, and communication notes.

Contract-related Data National identification number, address, credit card number, date of birth, gender.

Purpose of collection / use / disclosure of your personal data

We will not use or disclose your personal data UNLESS it is necessary for the purposes set out below;

• • • To provide products or services to you.
    • To improve or develop our communication system and service including facilitating you in using our products or services.
    • To contact you if you have entered a contest or survey with us.
    • To respond to or act upon your request or complaint.
    • For compliance with laws and regulations, internal policies, and procedures, including auditing and/or government agencies, cooperate with law enforcement officials, government agency regulators, and/or court orders relating to proceedings or investigations in the case.
    • To learn behavior online or offline that is relevant and interesting to you. Including setting marketing directions for your benefit.
    • To analyze our activities (interaction with customers, sales, number of customer engagements, or telephone contact with customers).
    • To invite you to an event or promotional activity sponsored by the Company (free of charge).
    • To offer promotional items or update information about our products or services.
    • For the performance of a contract to which you are a party, or to take steps at your request to enter a contract.
    • For compliance with a law to which we are subjected or for preventing or suppressing a danger to a person’s life, body, or health.

The Company may process your personal data for other purposes when we have received your consent or the processing is permitted or required by law, including when the processing is for the following purposes: (a) to perform the Company’s legal duties; (b) to carry out its missions in the public interest or in compliance with the order of the competent official under the law (d) for the legitimate interests of the Company or any other person The company will consider the necessity of using personal information and the expectations of employees. (for example Sale of a business or part of the company’s assets or the acquisition of a business or all or part of the Company’s business or assets by any other person in order to prevent fraud or criminal acts or to prevent misuse of the Company’s products or services as long as we can secure its IT systems, architectures, and networks to the fullest extent.)

However, we may use personal data that has been processed anonymized (Anonymization) for any other purpose without your consent.

Depending on the purposes for each of our activities, we may use more than one legitimate personal data processing base to process your personal data.

Whom we share and disclose your personal data with 

The Company shall not share, sell or disclose your personal data to third parties without your consent unless permitted by law or compulsory disclosure. Any disclosure must be possible to achieve the purposes described above.

To carry out the business activities of the Company and to achieve the purposes described above. We may disclose your personal data to the recipient which may be located both in Thailand and abroad by category of the recipient in the following (in each category including the representative employees and directors of the company).

• • • Other companies or organizations of affiliated companies when providing personal data to affiliates. It is deemed that personal data is accessible to other companies. The Disclosure of personal data must be conducted in a manner consistent with the Binding Corporate Rules and regulations for the protection of personal data.
    • Products or service providers of the company (such as information system providers, Cloud service providers, database providers,  and consultants under the Company’s instructions). Any disclosure to the Service Provider is deemed necessary the achieve the purposes described above.
    • Business partners who offer products or services with us or with our affiliated companies.
    • Individuals who intend to enter into a merger or acquisition of all or part of the Company.
    • The government or government officials by the provisions of a specific law in order to maintain the security of the state or to maintain public order or good morals and to fully comply with the procedures prescribed by law.

In the event that the Company discloses or transfers personal data to any person other than the group of affiliated companies, the Company shall enter into agreements with third parties to determine the obligations of each party to protect information from unauthorized use of information or unintentionally determine for the ability to access information, Disclosure, damage, loss or destruction of data.

Retention and retention period of personal data

For our regulations, we shall store your personal data in our information system.  We shall provide technology security standards for our information systems and the use of your personal data to be secure with the following:

• • • Restrict access to personal data that may be accessed by employees, agents, partners, or third parties. Third-party access to personal data can only be done as required or ordered. Third parties are obliged to maintain confidentiality and protect personal information.
    • Provide technological means to prevent unauthorized access to computer systems.
    • Manage the destruction of your personal data for security when it is no longer needed for legal and business purposes.
    • Set a process to deal with personal data violations, or in case of doubt, and notify the personal data breach to the Personal Data Protection Office Commission in accordance with the conditions prescribed by law.

Period of retention of personal data

• • • We keep your personal data for the period necessary to carry out the purposes of providing our services and in accordance with the period stipulated by accounting standards, legal and other relevant regulations.
    • To determine the retention period of personal data. We consider the number of Usage, Service purposes, Sensitivity of personal data and the risks that may arise from misuse of personal data, and the period stipulated by the relevant laws.
    • Your personal data is obtained from cookies (Cookies) for collecting personal data. When you use our website, we will keep it as required by applicable law.

Your privacy rights and how you can exercise them

Under the Personal Data Act B.E. 2562, you have the following rights that you may exercise in relation to your Personal Data processed by us as follows:

• • • The right to withdraw your consent, at any time, where we process personal data based on consent at any time. However, we may continue processing your personal data based on another legal basis.
    • The right to access and receive a copy of your personal data processed by us and to obtain other information about how we collect/process your personal data.
    • The right to rectify inaccurate, incomplete, or misleading personal data relating to you.
    • The right to request the erasure, destruction, and anonymization of your personal data.
    • The right to request to restrict the processing of your personal data.
    • The right to ask that we transfer the personal data to another data controller (or ask us to do so if technically feasible) where our lawful basis for processing the personal data is consent or necessity for the performance of our contract with you and the processing is carried out by automated means.
    • The right to object to any processing which is based on our legitimate purpose or other legal ground.

If you would like to exercise your rights, ask questions, or complain about unlawful processing, you may send your request at email www.neighbors.co.th

How we protect your personal data

We have implemented (have required third parties to implement) appropriate technical and physical measures to safeguard and protect personal data from unauthorized or unlawful processing and against accidental or unlawful destruction, loss or alteration or damage, unauthorized disclosure of, or access to, personal data.

Marketing activities and marketing promotions

We may do marketing activities or third-party that instructed by us or on our behalf;

• • • In the case we use your personal data for direct marketing to you, we will inform you of the purpose of using your personal data for direct marketing and we only do so when you have given us your express consent. You can withdraw your consent to us in direct marketing at any time
    • In the case of participating in our marketing promotion activities such as gaming activities or activities in various social network channels to promote our products and services to the public. We will not process your personal data for direct marketing unless you have given us your express consent. We will notify you of the purpose of using your personal data for direct marketing. You can withdraw your consent to us in direct marketing at any time.

Privacy policy of other websites

This Privacy Policy is used for our service and our website use only. If you click on a link to another website (although via our website). You will have to study and comply with the privacy policy displayed on that website separate from ours.

Change to this privacy policy

We reserve the right to update this policy for any reason, including but not limited to complying with relevant laws of Thailand, Thailand government policy, regulations, and other obligations of a similar nature. Any updates will appear on our website or our other platform. Any changes to this Privacy Policy will become effective upon publishing the Privacy Policy.

How to contact us

The Company is deemed to be a Data Controller under the Personal Data Protection Act B.E.2562. If you have any questions or would like to exercise your rights, you may contact us at the following address:

Attn:                     Personal Data Protection Officer

Address:            Neighbors and Friends Company Limited.

No. 891/1 Rama I Road, Wangmai, Pathumwan, Bangkok 10330

Phone:                  02-004-1249

E-Mail:                  www.neighbors.co.th